Shipping information

The transport and shipping costs stated here only apply to deliveries within the German mainland. The delivery time for packaged goods is approx. 1 - 3 working days, the delivery with forwarding agency takes place after telephone Avis, here the delivery time amounts to approx. 3 - 5 working days.

The delivery of wood boiler packages, heat pump packages and solar packages is carried out by a freight forwarder freight paid at an unloading point. Additional pallets (e.g. storage tanks or small pallets) may incur shipping costs according to the table below. Small items are delivered free of shipping costs with the wood boiler and solar packages, Parcels are usually shipped with DHL up to 30 kg.

If the goods are picked up, you can indicate this at the end of the order process. No shipping costs will be charged for pick-ups.
Orders with parcel deliveries outside the EU or shipping outside Germany can unfortunately not be completed in the shop, because the transport calculation is not possible here. Here you have the possibility, during the ordering process, to enter the delivery address and the Payment method and then in the checkout module to send the shopping cart as a request to us by e-mail. We will then send you an offer including the transport costs.

Of course you are also welcome to contact our sales staff.

Shipping method (within German mainland, one unloading point) Price per piece
(€ incl. VAT)
Shipping costs DHL parcel 8,50
Shipping costs DHL parcel bulky goods 30,00
Heat pump packages frachtfrei
Solar packages frachtfrei
Wood boiler packages frachtfrei
Buffer tanks smaller than 400 85,00
Buffer tanks 500 - 1000 110,00
Buffer tanks 1250 - 1500 155,00
Buffer tanks 2200 - 2500 205,00
Buffer tanks 3000 - 5000 339,99
Wood boiler up to 45 kW 155,00
Wood boiler 50-100 kW 215,00
Small pallet 60 cm x 80 cm 70,00
Collector pallets 210,00
Heat pumps 155,00
Euro pallet 80 cm x 120 cm 110,00

Also express deliveries are possible both with the parcel service as well as with the other forwarding agencies against surcharge. For further information please contact us.

DHL is our preferred shipping company for reliable and secure delivery of parcels.

The delivery of items with oversize and overweight as well as pallet goods is carried out with one of our reliable logistics partners.

The parcel delivery to our logistics partners takes place exclusively from Monday to Friday inclusive. You will receive a shipping notification by e-mail as soon as your order leaves our premises. You can use this shipping notification to track the progress of your order. If you have not received a message, please also check your spam filter/folder.